TechTalk

Doing it Right...The First Time!

Welcome to Tech Talk, Pico Macom's series of technical notes offering useful information and equipment tips. This month’s Tech Talk features Pico Macom’s high quality cable installation products.

Does A Quality Installation Really Matter?

Getting a customer to choose your service offering is costly enough. Retaining them until the initial acquisition cost has been recovered is another challenge.

One of the most expensive yet hidden costs of operating a programming delivery system is repairing and replacing a faulty customer service drop. Whether it is a CATV or Satellite system, the costs of the phone system, call center attendants, dispatchers, service technicians, service vehicles and expenses, tools, test equipment and replacement parts all add up and ultimately increase the cost to every customer. The hidden cost lies in the customers who are lost to a competitor due to the perception of a poor quality video service—when the cause could be as simple as moisture getting in a loose fitting. A quality installation with the right tools does matter!

When an installation is done properly with the correct tools, the service drop will perform for life. Choose the quality provided by Pico Macom high quality installation tools and service drop equipment to ensure that you have installed the best possible products available.

Introducing Pico Macom Installation Products

Pico Macom manufactures everything needed to install the final leg (feeder to TV) of the signal distribution system.

Pico Macom offers a variety of other weatherproofing, grounding and aesthetic preparation products to ensure a professional installation that lasts.

Click here to download instructions for the PFC-001 Hex-Crimp Tool.